Installation Specialist

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Installation Specialist

Pay: Competitive Hourly Rate

Job Type: Full-time

Schedule: Monday-Friday (Occasional evening and weekend work required as job duties demand)

Location: Phoenix, AZ (In Person)

About Re-Bath

For over 40 years, Re-Bath has helped homeowners transform their bathrooms with quality products, expert craftsmanship, and a seamless remodeling experience. With locations nationwide and trusted partnerships with The Home Depot and Lowe's, Re-Bath continues to grow by creating exceptional experiences from the very first conversation.

About the Role

The Installation Specialist/Remodel Technician position is an accounting and project execution professional with the work ethic, technical skills, and experience to perform and coordinate bathroom remodeling installations within our organization. You will take ownership of the project from the initial contract review to completion, ensuring every homeowner receives a "fabulous experience."

This is a great opportunity for a skilled tradesperson who possesses strong cross-functional installation skills, takes pride in code-compliant craftsmanship, and excels at maintaining clear daily communication with both customers and the office.

Responsibilities

Open and close the job site with the customer daily, reviewing the contract and all products/materials before starting work
Perform full-scope bathroom remodeling installations utilizing tile, cabinetry, framing, drywall, paint, plumbing, stone, and acrylic systems
Provide a world-class customer experience, proactively addressing concerns and coordinating solutions with leadership
Collect client payments and checks at designated project milestones
Deliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plans
Conduct daily on-site Zoom updates with the corporate office
Represent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completion
Set up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's property
Safely operate, secure, and maintain company-provided vehicles, trailers, and tools, utilizing safety cones when parked on public streets
Inspect all incoming project materials for defects or damage immediately upon arrival
Manage trailer inventory by keeping essential plumbing fittings, copper, caulking, and drains stocked, utilizing Restock Request Forms and warehouse visits efficiently
Schedule and meet on-site with local building inspectors for both rough and final inspections
Coordinate on-site schedules with subcontractors for specialized trades, including electrical work and custom shower door installations
Lead, mentor, and provide hands-on skill development and training for developing Apprentices on the job site
Accurately track administrative tasks, including daily clock-ins, per diem records, and hotel booking logs as required
Maintain standard accountability by conducting follow-up repairs if any installation faults occur
Maintain a professional appearance with a clean uniform

Qualifications

Proven residential remodeling experience with strong cross-functional skills across plumbing, framing, drywall, and tiling
Excellent customer service, written, and verbal communication skills; comfortable conducting professional digital updates (Zoom, GroupMe)
Strong problem-solving abilities with a detail-oriented approach to code compliance and safety standards
Ability to work independently, manage a project timeline, and navigate physically demanding, fast-paced work environments
Ability to accurately work under pressure in meeting deadlines
Must possess a professional appearance, clean driving record, and the ability to travel/stay overnight when required

Benefits

Competitive hourly pay + bonus opportunities
Health, dental, and vision insurance
401(k) with company match
Paid time off
Opportunities for growth and advancement

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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