Senior Inside Sales Representative

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The major objective for this Inside Sales Representative position is to increase sales in your assigned territory through growing existing customer accounts, cultivating new accounts, and creating new business opportunities. You will be in a thriving environment handling established OEM and contract manufacturing (CM) accounts. Your goal is to take DB Roberts, its franchised lines, and services deeper into the accounts and be the indispensable and trusted go-to source.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.

Work with Field Sales Representatives to increase business at assigned accounts.
Identify, profile, qualify and quantify key growth markets and accounts.
Develop solid working relationships with key contacts within assigned customers.
Provide high levels of customer service through phone calls, emails, letters, and faxes.
Develop and execute effective quoting strategies for assigned customers.
Provide regular backup support for other Inside Sales team members.

EDUCATION/EXPERIENCE:

Bachelor's degree (B.A.) from a four-year College or university or have mechanical aptitude with at least one year experience selling fasteners or related product preferred.

Minimum 2 years successful inside sales experience in industrial sales, preferably in the fastener industry.
Proven track record of growing business through successful long-term relationships with key customers and core suppliers.

SKILLS AND REQUIREMENTS:

To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.
Must be able to report to assigned office location during scheduled in-office workdays.
Excellent communication and interpersonal skills.
Strong customer service skills, customer focus.
Strong attention to detail and organizational skills.

PHYSICAL REQUIREMENTS:

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

WORKING CONDITIONS:

Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

Equal Opportunity Employer

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee.

DB Roberts offers a comprehensive benefits package to all full time, regular employees located in the United States which include:

Comprehensive medical, dental and vision
Vacation, sick time and holidays
Accident, life, disability and critical illness insurance
401k retirement program with match
Wellness programs
Tuition reimbursement
Referral bonuses
Pet insurance
Employee discount program
And the day off for your birthday!

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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