An established, high-volume, growing multi-franchise Automotive Dealership Group in North Central Ohio is seeking an experienced Business Development Center (BDC) Manager to lead our customer engagement efforts.

We are also interested in speaking with high-performing Automotive Business Development Representatives (BDRs) who are looking to advance into a leadership role. This is an excellent opportunity to join a stable, family-owned dealership group that values professionalism, accountability, and long-term career growth.

If you have a proven history of generating appointments, developing customer relationships, and producing measurable results, we'd like to speak with you.

All inquiries and applications will be held in the strictest confidence.

What We Offer:

• Competitive compensation based on experience and performance.
• Performance bonuses.
• Health, dental, and vision insurance.
• Paid vacation and holidays.
• 401(k) with company match.
• Employee vehicle purchase program.
• Ongoing training and advancement opportunities.
• Long-term career stability with an established dealership organization.

Responsibilities:

• Lead and develop the Business Development Center while driving appointment and sales performance.
• Respond to internet, phone, text, and chat inquiries promptly and professionally.
• Coach and motivate team members to achieve appointment, show, and sold goals.
• Monitor CRM activity and ensure consistent follow-up processes.
• Work closely with dealership leadership to maximize lead conversion and customer satisfaction.
• Track and improve key performance metrics.

Qualifications:

• Previous automotive dealership BDC experience required.
• BDC management experience may not be required for exceptional candidates.
• Strong communication, leadership, and organizational skills.
• Experience using dealership CRM software.
• Self-motivated with a proven history of producing results.
• Ability to thrive in a fast-paced, team-oriented environment.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.