Automotive Service Advisor | $70K+ Opportunity

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AUTOMOTIVE SERVICE ADVISOR

At least 1 year’s Experience Required

$70,000+ Opportunity!

Cincinnati Applicants Only - please make sure to complete questionnaire!

A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential -- not just a job. Enjoy working in our state-of-the-art Service Department!

We have been operating since 1938 and believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We offer:

Competitive pay plan
$70,000+ Opportunity!
Full-time position
Medical and Dental Insurance Available
401(k) retirement plan
Paid Vacation
Career advancement opportunities
State-of-the-art facility
A friendly, professional work environment with the best training in the industry.

Responsibilities - Service Advisor:

Write service repair orders and ensure that customers receive prompt, courteous service
Advise customers on necessary/suggested services and costs; including special promotions
Answer technical questions about vehicle problems, warranties, service and repairs
Assist in ordering parts and tools as necessary
Oversee administration of warranty claims
Follow the status of a customer's vehicle from service bay entry through completion of work
Keep customers informed of any changes that occur
Upon completion of work, review work order with customer
Provide a completely satisfied customer experience
Schedule appointments for service/maintenance/recall work

Qualifications/Requirements - Service Advisor:

At least 1 year’s Automotive Service Advisor and/or dealership experience required
Fantastic customer service and communication skills
Friendly personality
Time-management skills
Professional, well-groomed personal appearance and a positive attitude
Team-oriented and self-motivated
Able to work with little to no supervision
Strong computer skills
Good multitasking and organizational skills
Clean driving record and valid driver's license
High school diploma or equivalent
Resume must be uploaded, and online assessment completed for immediate consideration.
Applicants must pass pre-employment testing to include background checks and MVR.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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