Assistant Executive Director
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Description
Job Type: Full Time Salaried
- A Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
- Pay-on-Demand: access your money as you earn it.
- Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
- Work-Life Balance: Paid time off, including paid parental leave.
- Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
- Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!
- Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
- Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.
- Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinary experience as well as life experiences at the community.
- Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community.
- Oversee resident experience by ensuring high standards in hospitality, culinary services, first impressions, and ongoing engagement.
- Design, implement, and evaluate daily life enrichment programming, ensuring activities promote cognitive stimulation, social engagement, and overall well‑being for both AL and Memory Care residents.
- Ensure the community maintains continuous survey readiness, adhering to all local, state, and federal regulatory requirements, including those related to Assisted Living and Memory Care operations.
- Maintain proper, accurate, and timely documentation within the Electronic Health Record (EHR), ensuring compliance, auditing accuracy, and supporting high‑quality clinical outcomes.
- Monitor and maintain staffing ratios based on regulatory requirements, assessed resident needs, and approved budgeted labor hours.
- Uphold and model high standards of care, ensuring services support resident safety, wellness, independence, and personal choice across all levels of care.
- Collaborate with clinical leadership to ensure full, ongoing assessments, care plan accuracy, and care delivery excellence consistent with licensing requirements.
- Support implementation of safety protocols, emergency preparedness plans, and community standards that protect residents, staff, and visitors.
- Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction.
- Develop and maintain local partnerships that drive referrals, increase visibility, and attract new residents to the community.
- Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning.
- Lead execution of an effective external business development plan, assigning clear accountabilities and adapting strategy based on referral performance.
- Review and manage monthly financial statements, including non-labor operating costs, ensuring alignment with budget goals.
- Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements.
- Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget.
- Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience.
- Maintain strong communication with residents, families, and external partners to address and resolve concerns promptly and effectively.
- Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels
- Bachelor’s degree and five (5) years of previous experience or equivalent experience in managing Assisted Living and Memory Care Communites.
- Ability to communicate in writing and verbally with co-workers, residents, family members and business partners.
- Ability to make complex decisions requiring a high degree of judgment. Decisions affect the overall operation of the community. Bachelor's Degree is preferred with equivalent experience.
- Complete LARA-required training
- Demonstrate competency in elder care management
- Licensed Nursing Home Administrator license is preferred, but not required.
- Care – We show compassion and respect for everyone.
- Character – We do the right thing, even when no one is looking.
- Collaboration – We work together to achieve more.
5 Questions You Should Ask During the Interview
Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.
Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.
What does success look like in this role, and how is it measured?
Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.
Can you describe the team dynamic and the company culture?
Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.
What are the biggest challenges facing the person in this role right now?
Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.
How does the company support work-life balance and employee well-being??
Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.
These questions help you make an informed decision while also showing your professionalism and strategic thinking!
Location
Job Data
Company: Wallick Communities
Location: Traverse City, MI
Posted: April 19, 2026
Category: Management