Clinical Manager- Home Health -Williamsport

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UPMC Home Health is hiring a full-time Clinical Manager.

This position is on-site at their Williamsport Office.

Hours are Monday-Friday, 8:00 am-4:30 pm.

Must be available for on-call- Clinical Oversight telephone calls on a rotating basis, along with holidays and weekends, which are done remotely.

Minimal travel to complete in-home supervisory visits with the field staff

Purpose:
The Clinical Manager position is an on-site position that is accountable and responsible for the overall quality of service, overseeing the planning, developing, organizing, and integrating of clinical care and coordination of assigned patients and designated teams, in support of the organizational goals and commitments.

Responsibilities:

Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals, and values.
Facilitates patient care coordination and operations, including organization and management within established policies, procedures, standards of care, budgetary parameters, and strategic objectives.
Provides personnel management functions of all assigned staff, including evaluation of performance and implementation of disciplinary actions as appropriate
Supervises and monitors productivity expectations for assigned staff, ensuring coverage of services
Participates in the hiring/orientation of qualified employees to meet patient care needs
Participates in the after-hours on-call process to ensure client care policies and procedures are followed and staffing issues resolved
Leads regularly scheduled Clinical meetings and Case Conferences
Communicates effectively with assigned staff to monitor the changing needs of the patient and family
Recommends, implements, and interprets policies and procedures relevant to the provision of patient care services
Plans, directs, and participates in the delivery of client care services, including case assignment and visit scheduling activities
Ensures patient care is delivered according to established care guidelines, Plan of Care, physician orders, agency policies and procedures, and meets insurance and payor requirements
Supports teamwork and collaboration among colleagues, staff, and other stakeholders to ensure efficient and effective strategic plan implementation and success

Current Registered Nurse (RN) license in PA. BSN Required.
OR Licensed Physical Therapist (PT) in the state of PA and/or (LPT) where applicable, required. Member of the American Physical Therapy Association preferred.
OR Licensed Occupational Therapy License in PA required.
OR Speech Language Pathologist. If SLP, a Certificate of Clinical Competence in Speech-Language Pathology is also required.
Certification by the National Board for Certification in Occupational Therapy (NBCOT) is preferred. Member of the American Occupational Therapy Association (AOTA) preferred.
Management experience preferred.
Minimum of one year of recent home healthcare experience required; three years preferred.
Knowledge of Federal, State, and JC regulations
Knowledge of continuous quality improvement and leadership process knowledge and skills
Effective customer relationship skills, interest, and willingness to create and maintain relationships with key customers, particularly physicians and payers.

Licensure, Certifications, and Clearances:
NOTE: If BSN is not at time of hire, must be enrolled in a program within one year of hire/transfer date and completed within three years of enrollment. If a Speech-Language Pathologist, Certificate of Clinical Competence in Speech-Language Pathology is also required.
Automotive Insurance
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Driver's License
Occupational Therapist (OT) OR Physical Therapist (PT) OR Registered Nurse (RN) OR Speech-Language Pathology (CCC-SLP)
Act 33
Act 34
OAPSA

*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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