Food Service Host, UPMC Memorial

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We are hiring a Part-time Food Service Host at UPMC Memorial! Candidates need to be available to work 4 shifts per week (1 X 8hrs & 3 X 4hrs), including every other weekend and holiday. 4pm - 8pm (weekdays), (6am - 2:30pm or 11:30am-8pm) and every other holiday (6am-2:30pm or 11:30am-8pm)

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
Adheres to department procedures regarding the operation of all food service equipment.
Communicates customer complaints and concerns effectively with other health care team members.
Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
Serves patient meal tray using the designated department script, to include proper patient identification.
Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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