Associate, Crisis Clinician - Resolve Crisis Services Adult Mobile

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for passionate Crisis Clinician to join our Adult Mobile Crisis Team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens. Our Adult Mobile Team is responsible for assisting in consumer service and clinical services. Their primary responsibility is responding to mobile crisis calls from community professionals and persons in Allegheny County.

For more information, visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services 

All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays. 

Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate for these positions may vary depending on education level and years of experience.

Crisis Clinicians are Sign on Bonus eligible!

$3,500 with a 2 year commitment

$5,000 with a 3 year commitment

This position is eligible for the Behavioral Health Fellows Program- an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.

 Responsibilities:

• Complete Crisis Clinician orientation and training.
• Manage shift caseloads under supervision.
• Develop skills in assessment, de-escalation, documentation, and motivational interviewing.
• Use Electronic Medical Records for information and documentation.
• Provide person-centered, strength-based counseling to promote stability.
• Work independently and efficiently in crisis settings.
• Coordinate referrals and collaborate on disposition planning.
• Advocate for appropriate program admissions (Crisis Residential, Walk-In).
• Conduct face-to-face crisis assessments and respond to support calls.
• Handle crisis situations using positive, effective strategies.
• Meet documentation standards and complete required paperwork.
• Participate in trainings, staff meetings, and case reviews.
• Support therapeutic milieu and ensure safety.