Director, Clinical Operations Emergency Department

Quick Apply

Ready to lead one of the busiest Emergency Departments in the region?

We're looking for a bold, operationally savvy healthcare leader to oversee Emergency Services across Christiana Hospital and Middletown Emergency Department.

This isn't just a nursing leadership role. We're seeking someone who can lead through complexity, drive cultural transformation,, tackle operational challenges head-on while keeping patients, caregivers, and providers at the center of every decision.

What You'll Do

Lead a large, high-performing team across Emergency Nursing, Observation, Float Pool, Clerical Services, and Middletown Emergency Department.
Drive operational excellence through data, metrics, patient flow, staffing, productivity, and resource management.
Partner closely with physicians, EMS agencies, operational leaders, and community stakeholders to solve system-wide challenges.
Create a culture of accountability, engagement, and continuous improvement.
Lead teams through change while building trust, resilience, and high performance.
Develop future leaders and strengthen talent across the organization.
Balance strategic thinking with hands-on operational leadership. You're just as comfortable discussing long-term vision as you are rolling up your sleeves to solve today's throughput challenge.

We're Looking For a Leader Who:

Has successfully led large teams in complex, fast-paced healthcare environments.
Understands both the clinical and business side of healthcare.
Knows how to use metrics to drive performance and outcomes.
Is highly visible, approachable, and accountable.
Has experience navigating difficult operational challenges and creating lasting change.
Builds strong relationships across departments and with external partners, including EMS and community organizations.

Qualifications

BSN required.
Master's degree in Nursing, Healthcare Administration, Business Administration, or related field.
Current RN licensure.
Professional certification in a related nursing specialty.
Five or more years of progressive leadership experience in a complex clinical setting.
Nurse Executive Certification preferred.

Why ChristianaCare?

At ChristianaCare, we're guided by our values of Love and Excellence and committed to delivering exceptional care while supporting our caregivers.

Our benefits include:

Medical, dental, and vision coverage starting on day one
Generous PTO and paid parental leave
Retirement savings plans with employer contributions
Tuition assistance and professional development opportunities
Comprehensive wellness resources
Career growth within one of the nation's most innovative health systems

If you're a strategic thinker, a strong operator, a culture builder, and a leader who isn't afraid to get into the weeds to drive results, we'd love to hear from you.

Come help shape the future of Emergency Services at ChristianaCare.

Annual Compensation Range $138,444.80 - $221,520.00

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Apply Here

5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

Quick Apply