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Assistant Production Supervisor

Job Description

Assistant Production Supervisor

The primary purpose of the Assistant Production Supervisor is to ensure effective, safe and cost efficient operations and effective staff management for the Production Floor, Soil Room and Washroom departments.

DUTIES & ESSENTIAL JOB FUNCTIONS

  • Lead Soilroom and Washroom staff to meet daily/weekly production goals through efficient production processes:
    • Ensure that adequate staffing exists through effective scheduling.
    • Effectively manage labor costs as directed.
    • Ensure that all employees are adequately trained.
    • Ensure that quality and production standards are met.
  • Lead ironing and tumble fold areas as directed to meet daily/weekly production goals through efficient production processes:
    • Ensure that adequate staffing exists through effective scheduling.
    • Effectively manage labor costs as directed.
    • Ensure that all employees are adequately trained.
    • Ensure that quality and production standards are met.
  • Exhibit sound leadership in concert with Crown Laundry culture:
    • Listen to all employees, respect the employee's right to speak up
    • Serve as a role model for respect for the company's policies and procedures
  • Fill in and assist with any position as needed to ensure that production goals are met. This includes tie-out, production positions, etc.
  • Work in constant collaboration with maintenance to maintain equipment.
  • Uphold a genuine regard for safety by ensuring that safety committee meetings are held monthly on relevant topics.
    • React immediately to perceived safety violations or issues, notifying the Plant Manager.
  • Track and communicate necessary information to employees regarding production targets, achievements, etc.
    • Communicate visibly via a Production Board
    • Hold periodic department meetings to discuss accomplishments.
    • Responsible for ensuring that production reports are completed correctly everyday for the employees under his/her supervision
  • Responsible for product quality:
    • Ensure that formulas and processes are documented, taught and followed.
  • Handle administrative duties as needed:
    • Generate reports as needed in a timely manner
    • Work with office staff to ensure that new hire paperwork and other reporting is handled efficiently and accurately.


  • OTHER FUNCTIONS AND RESPONSIBILITIES

  • Any other duties as assigned or deemed necessary.
  • DECISIONS THE INCUMBENT MUST SEEK APPROVAL FOR PRIOR TO EXECUTION:

    • Any disciplinary issues should be discussed first with the Plant Manager before implementation.
    • Changes to existing procedures.

    DECISIONS THE INCUMBENT MAY DECIDE AND EXECUTE WITHOUT PRIOR APPROVAL:

    • May decide to move employees between work stations to meet production requirements.

    QUALIFICATIONS

    • The ability to perform the essential functions of the job, with or without an accommodation.
    • At least 3 years Production experience in a related production environment, preferably in a lead position
    • Solid leadership acumen
    • Excellent organizational skills
    • Has succeeded at a job that required attention to detail, flourishing in a fast pace and measuring/communicating results
    • Exceptional internal collaboration skills
    • Familiarity with production safety regulations/issues

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    5 Questions You Should Ask During the Interview


    Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

    Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

    What does success look like in this role, and how is it measured?

    Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

    Can you describe the team dynamic and the company culture?

    Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

    What are the biggest challenges facing the person in this role right now?

    Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

    How does the company support work-life balance and employee well-being??

    Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

    These questions help you make an informed decision while also showing your professionalism and strategic thinking!