Operations Processing Specialist

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At TRC Talent Solutions, we partner with industry-leading organizations to connect exceptional professionals with outstanding career opportunities. We are currently partnering with one of the largest and fastest-growing wealth management firms in the United States to identify an Operations Processing Specialist for a direct-hire opportunity.

Summary

The Operations Processing Specialist plays a key role in supporting independent financial advisors and internal operations teams through the processing of client account documentation and service requests. This position supports advisor transitions, account onboarding, account maintenance, and day-to-day brokerage operations within a fast-paced financial services environment.

The ideal candidate is detail-oriented, organized, and committed to delivering exceptional service while ensuring accuracy and compliance across operational processes.

Responsibilities

Prepare and process account opening, maintenance, representative change, and advisor transition paperwork
Support independent financial advisors with timely and accurate operational assistance
Review, process, and follow up on brokerage and non-brokerage account requests
Serve as a resource for brokerage operations processes and procedures
Coordinate with clearing firms and internal departments to resolve account-related issues
Update workflow systems and maintain accurate documentation
Handle inbound and outbound calls while documenting client and advisor interactions
Assist with account onboarding and ongoing account servicing activities
Cross-train across operational functions and provide support during peak volume periods
Maintain high levels of accuracy, compliance, and client service

Requirements

2–3 years of related operations, client service, or financial services experience
Financial services industry experience preferred
Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams
Strong attention to detail, organization, and time management skills
Ability to learn and navigate brokerage and operational platforms
Excellent communication and customer service skills
Ability to prioritize multiple tasks in a fast-paced environment
High School Diploma or GED required
Bachelor's degree preferred

Company Description:
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.

#ZR

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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