Production Quality Technician

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Process Quality Technician

Shift: Days (may be asked to occasionally work other shifts to troubleshoot issues)

Location: Winston-Salem, NC

Key Responsibilities

Champion all company safety programs and initiatives
Participate in safety observations and identify workplace hazards
Monitor production areas for safety and quality compliance
Conduct weekly training progress reviews with management
Support onboarding and development of new-to-job employees
Assess employee understanding of performance expectations
Perform on-the-floor quality inspections of products and processes
Partner with operators to address product and workmanship concerns
Conduct multiple daily audits of production equipment and work areas
Verify material condition, packaging, labeling, ticketing, and documentation
Ensure compliance with manufacturing instructions and procedures
Support process improvements that increase efficiency and product quality
Work closely with Process Engineering to maintain process standards
Assist with implementation of operating procedures and process controls
Participate in commissioning new manufacturing equipment
Support upgrades to existing production equipment
Contribute to root cause analysis and corrective action activities
Assist with customer complaint investigations and quality improvement projects
Conduct practical task assessments for trained employees
Verify operational readiness and compliance with established standards

Qualifications

Associate degree in a technical, manufacturing, or quality-related field preferred
ASQ certification or equivalent quality certification preferred
Minimum of 5 years of experience in flexible packaging manufacturing, quality auditing, machine operations, or process control
Strong understanding of manufacturing processes and quality systems
Proficient with Microsoft Excel and basic computer applications
Strong problem-solving and analytical skills
Effective written and verbal communication skills
Ability to write reports, procedures, and business correspondence
Comfortable presenting information to employees, managers, and customers

Mathematical Skills

Ability to apply basic mathematical concepts in a manufacturing environment
Working knowledge of fractions, percentages, ratios, and proportions
Ability to interpret and utilize production and quality-related data

Physical Requirements

Frequent standing, walking, and movement throughout the production floor
Regular interaction with manufacturing equipment and production processes
Ability to frequently lift and/or move up to 30 pounds
Ability to occasionally lift and/or move up to 50 pounds
Reasonable accommodations may be made for qualified individuals with disabilities

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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