Sales Lead & CRM Coordinator

Quick Apply

Sales Operations Coordinator

The Sales Operations Coordinator manages the complete lead process within the CRM system, from initial capture and qualification to assignment, tracking, and conversion. This role maintains accurate data, ensures prompt follow-up, and provides clear pipeline visibility, helping sales teams improve efficiency and close opportunities. Positioned between sales, marketing, and operations, this role supports consistent lead management and drives overall sales effectiveness.

Job Details
Location: Duluth, GA | On-site Monday to Thursday, remote on Friday
Pay: $24/hour

Schedule: 8am-5pm

What You’ll Be Doing

Serve as the first point of contact for inbound leads and inquiries.

Qualify warm and hot leads by gathering information about customer needs and project requirements.

Route qualified leads to the appropriate sales representative or business unit.

Maintain accurate lead records and activity within CRM systems.

Collaborate with sales and marketing teams to ensure timely follow-up and lead progression.

Monitor lead activity and assist with reporting on lead sources, volume, and conversion trends.

Build familiarity with products and solutions through structured training.

Communicate with decision-makers and key stakeholders to understand business needs.

Support additional projects during slower periods throughout the year.

Participate in ongoing process improvements as lead management programs continue to evolve.

What We’re Looking For

Recent college graduates are encouraged to apply.

Strong organization and time-management skills.

Ability to think critically and ask effective qualifying questions.

Self-starter who learns quickly and takes initiative.

High-energy, outgoing personality with a customer-focused approach.

Excellent communication and interpersonal skills.

Comfortable working in a fast-paced, collaborative environment.

Ability to manage multiple priorities and maintain attention to detail.

Proficiency with Microsoft Office applications.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Apply Here

5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

Quick Apply