Receptionist

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The Guest Services Specialist serves as the first point of contact for visitors and callers. The will provide general office support with a variety of clerical activities and receptionist-related tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answers telephones and directs the caller to the appropriate associate.
Greets and directs visitors to the company.
Takes and retrieves messages for various personnel.
Receives, sorts and distributes incoming mail.
Coordinates the pickup and delivery of express mail services (Fed Ex, UPS etc)Opens builder contracts in real estate closing software.
Monitors general office e-mail and forwards email to appropriate individual.
Assists with other related clerical duties such as photocopying, scanning and filing.
Maintain closing calendar board and keep it updated.
Send title docs out to lender/realtors.
Log in key packages and distribute to appropriate files.
Greet all incoming guests and obtain driver' s license/passport copies.
Clean and maintain cleanliness of all conference rooms and office space.

EXPERIENCE, SKILLS, KNOWLEDGE:

High school diploma or equivalent
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask and prioritize tasks effectively.
Knowledge of Microsoft Office Suite
Bilingual candidate would be a plus.
Professional appearance and demeanor.

PHYSICAL DEMANDS:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodation can be made to enable employees with disabilities to perform the described essential functions of the job.

This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity Employer

#GoldenDog

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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