LPN / Medical Assistant - Oncology / Hematology (F/T Days)

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Find your calling at Mercy!
Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Minimum Qualifications

Education:

• High school diploma or equivalent.

• New hire must attend MA Clinic Academy training.

• Current Medical Assistants who are moving to Advanced Medical Assistant title on the career ladder must complete MA competencies.

Additional minimum requirement(s) only for Hospital Outpatient Departments:

Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Education: Graduation from an accredited Medical Assistant program.

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics:

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.

• Proficiency with EHR systems and clinical documentation.

• Ability to multitask and adapt in a fast-paced clinical environment.

• Knowledge of common outpatient procedures and equipment.

• Commitment to patient-centered care and professional growth.

• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment: 

• Outpatient clinical setting with frequent patient interaction.

• Requires standing, walking, lifting, and use of clinical equipment.

• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.

• Position requires prolonged standing and walking during each shift.

• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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