Medical Assistant (Lebanon, MO - Clinic)

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Find your calling at Mercy!
Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional
approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.

Position Details:

Minimum Qualifications

Education:  

• High school diploma or equivalent. 

• New hire must attend MA Clinic Academy training. 

• Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies. 

Certification: Must actively maintain MA certification. 

Additional minimum requirement(s) only for Hospital Outpatient Departments: 

Certification(s): BLS (Basic Life Support) 

Preferred Requirements:

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting. 

Additional preferred requirement(s) for non-HOD Clinics: 

Certification(s): BLS (Basic Life Support) 

Skills, Knowledge, Abilities: 

• Strong communication and interpersonal skills. 

• Proficiency with EHR systems and clinical documentation. 

• Ability to multitask and adapt in a fast-paced clinical environment. 

• Knowledge of common outpatient procedures and equipment. 

• Commitment to patient-centered care and professional growth. 

• Demonstrates knowledge of varying differences and behaviors among populations served. 

Work Environment:  

• Outpatient clinical setting with frequent patient interaction. 

• Requires standing, walking, lifting, and use of clinical equipment. 

• Potential exposure to infectious materials; PPE provided. 

Physical Requirements: 

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. 

• Position requires prolonged standing and walking during each shift. 

• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. 

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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