Senior Practice Manager - Cardiothoracic And Vascular Surgery Clinics

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Find your calling at Mercy!
The Senior Practice Manager will play a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills, strategic thinking, and a comprehensive understanding of healthcare management principles.

Scope Criteria:
· Number of providers
· Number of reports (direct & indirect)
· Number of departments/locations
· Leader specific criteria (additional responsibilities outside standard scope)

Position Details:

Minimum Qualifications:

Education:

High school diploma or equivalent

Experience:

5 years of healthcare or supervisor experience

Skills, Knowledge Abilities:

Leadership: Ability to inspire and motivate caregivers to achieve practice goals. 
Problem-solving: Capacity to identify issues and implement effective solutions. 
Communication: Clear and concise verbal and written communication skills. 
Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders. 
Time Management: Efficiently prioritize tasks and manage competing priorities.
Adaptability: Flexibility to adjust to changing priorities and environments.

Preferred Qualifications:

Education:

Bachelors degree

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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