Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

💙 Why Join Mercy?

We offer more than just a job — we offer a career with purpose, growth, and support. As a Mercy caregiver, you’ll enjoy:

• 💰 Competitive salary
• 🎓 Tuition reimbursement – Up to $2,000 for continuing education
• 🩺 Health, dental, and vision insurance – Starting day one
• 👶 Paid parental leave for new parents
• 💼 401(k) with employer match
• 🤝 Paid time off for volunteering
• 📈 Career development opportunities
• 👨‍👩‍👧 $100 monthly contribution to eligible co-workers enrolled in Dependent Care FSA

🩺 What You’ll Do

As a Medical Assistant in Primary Care, you’ll be a vital part of the patient experience and care team. Your responsibilities include:

Preparing patients for provider visits using the Advanced Standard Rooming Process:

• Documenting chief complaints
• Taking vitals, reviewing history and allergies
• Completing medication reconciliation
• Addressing care gaps (e.g., screenings, diabetic eye exams)
• Rechecking elevated blood pressures
• Documenting preventive visit details in Epic

🔬 Performing in-office testing:

• Blood draws
• Mental status exams
• EKGs
• Oxygen studies
• Point-of-care testing

Administering vaccines and injections within scope

Scheduling follow-up appointments per office policy

Collaborating with providers and clinical teams to support care plans

Qualifications

Primary Care Assistant – MA

• 🎓 Education: High School Diploma or GED
• 🩺 Certification: BLS required within 90 days of hire
• ⭐ Preferred Experience: 6+ months in clinical healthcare, ideally in primary care

Primary Care – Certified MA

• Education: High School Diploma or GED
• Certification: Active MA certification/registration (RMA, CCMA, CMA)
• BLS: Required within 90 days of hire

LPN Option

• Education: Diploma in Practical Nursing
• Licensure: Active LPN license
• Preferred Experience: 6+ months in clinical healthcare, preferably primary care

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.