Practice Manager- Mercy Family Medicine - Cuba/Bourbon MO

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Find your calling at Mercy!
The Practice Manager has a key role in overseeing daily operations, managing caregivers, optimizing workflow efficiency and quality, and ensuring exceptional patient care delivery. This position contributes to the success and growth of the practice while fostering a positive work environment.

Scope Criteria:
• Number of providers
• Number of reports (direct & indirect)
• Number of departments/locations
• Leader specific criteria (additional responsibilities outside standard scope)

Position Details:

Practice Manager - Primary Care

Full time - Days

Location- Will oversee both Cuba, MO and Bourbon, MO locations

Position Overview: Practice Manager

As a Practice Manager at Mercy, you’ll play a vital leadership role in ensuring the smooth and efficient operation of our medical practice. You’ll oversee daily workflows, manage and support caregivers, and drive initiatives that enhance patient care, team performance, and practice growth. This role is ideal for someone who thrives in a dynamic environment and is passionate about leading with compassion and excellence.

Key Responsibilities:

Lead and manage day-to-day operations of the practice
Supervise and support clinical and administrative staff
Optimize workflows to improve efficiency, quality, and patient satisfaction
Foster a positive, collaborative, and mission-driven work culture
Contribute to strategic planning and practice development

Qualifications:

Education: High school diploma or equivalent (education may substitute for experience)
Experience: Minimum of 1 year in healthcare or supervisory role (unless preferred education is met)
Skills & Abilities:
Leadership: Ability to inspire and guide teams toward shared goals
Problem-Solving: Strong analytical skills and solution-oriented mindset
Communication: Clear, compassionate, and effective communicator

Why Mercy?

We offer a comprehensive benefits package starting day one, including:

Health, dental, and vision coverage
Paid time off (PTO)
Tuition reimbursement
Employer-matched retirement plans

At Mercy, you’ll be supported every step of the way—especially on the tough days. You’ll have opportunities to innovate, grow, and make a meaningful impact in the lives of others.

What Makes You a Great Fit for Mercy?

You’re compassionate, professional, and committed to excellence. You bring a positive outlook and a strong sense of advocacy to everything you do. If you’re collaborative, driven, and ready to go the extra mile for your team and patients, we encourage you to apply.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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