Patient Care Associate- PCA- Med/Surg-PRN- Shifts Vary

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Find your calling at Mercy!
Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patient's highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and nonclinical support tasks essential to providing care to the patient.

Position Details:

Position: Patient Care Associate (PCA)

Department: Medical/Surgical (Med/Surg)

Shift: PRN-Shifts Vary

Benefits

💼 Career growth with educational assistance toward nursing degrees
🏥 Health, dental, and vision coverage starting day one
💰 Monthly $100 contribution to Dependent Care FSA (eligible employees)
👶 Paid parental leave
💸 401(k) with employer match from day one
🏖 PTO accrual starts immediately — including volunteer time off
💵 Competitive salary

About the Department

Join our 30-bed Medical/Surgical Unit caring for patients with:

Gastrointestinal disorders
Oncology
Urinary tract infections
Dehydration
Pneumonia
COPD
Wounds
Post-operative care

We maintain a 1:6 nurse-to-patient ratio supported by dedicated Patient Care Associates. Our team values teamwork, accountability, and creating a strong sense of belonging.

Position Overview

Under the guidance of an RN or LPN, the Patient Care Associate plays a vital role in providing individualized patient care to help patients reach their highest wellness.

Key Responsibilities

Patient Care Associate (PCA) Duties:

Obtain vital signs and accurately document in the electronic medical record system
Assist with patient needs: meals, bathing, toileting, ambulation, mobility, and transport
Provide clerical support as needed

Growth Opportunity:

Advance your career to Patient Care Technician (PCT) and beyond!

Patient Care Technician (PCT) Additional Duties:

Phlebotomy and blood culture collection
Enteral feeding administration
Wound care
IV and Foley catheter removal
Tracheostomy care and suctioning

Training Program

Accredited Department of Labor Apprenticeship Program with comprehensive hands-on experience
175-hour training for those without prior experience, completed within 90 days of hire
BLS certification required within 1 month of hire
Complete PCA competencies within 3 months

Qualifications

Education: High school diploma or GED required
CNA/CPTC certification or enrollment in a healthcare career program preferred
No prior experience necessary
Physical Requirements: Ability to lift/push/pull up to 50 lbs; prolonged standing and walking; flexibility to bend, kneel, squat, and reach
Preferred: Certified Nursing Assistant (CNA) certification

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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