Mercy Logo Clinical Supervisor - NICU / Nights

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Position Details:

Nights, Full Time, 40 hours per week

Mercy Hospital – W Memorial Rd

Neonatal ICU

**This position will work (2) 12-hour night shifts as charge on the floor and (2) 8-hour night shifts in the office. The role will be performing charge duties along with supervisor duties.

Overview:

The Clinical Supervisor assures delivery of safe, high-quality and cost-effective care provided by competent co-workers. They ensure efficient utilization of available resources to meet productivity and financial goals. Works collaboratively and effectively with other administrative personnel, physicians and co-workers to communicate and improve processes across the continuum. Ensures units are appropriately staffed to provide patient care. Proactively involved in patient flow and bed management issues in collaboration with the Staffing Office. They are leaders who inspire a shared vision, demonstrating the value of change and presenting it to co-workers with enthusiasm. Models the way by displaying professional standards, a positive attitude, and engaging co-workers to become leaders of change. They challenge current process and enable others to promote change by providing support, mentorship, and guidance to those who provide direct patient care. Encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those they serve through servant leadership. Holds direct and indirect care providers accountable for their professional responsibilities and adherence to policy and regulatory guidelines. Involved in the evaluation process in collaboration with the Clinical Manager as directed.

Qualifications:

  • Education: Graduate from an accredited Nursing program.

  • Licensure: Current RN license with the Board of Nursing in the applicable State of practice.

  • Experience: 3-5 years of hospital nursing experience.

  • Certification/Registration: Must have American Heart Association Healthcare Provider card or complete a course within probation period. TNCC, ACLS and ENPC or PALS.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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5 Questions You Should Ask During the Interview


Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!