Mercy Logo Manager-Laboratory Services - Full Time

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Find your calling at Mercy!

Responsible for planning, organizing and directing all aspects of the clinical laboratory. Assures compliance with regulatory agencies. Directs activities related to performance improvement and promotes continuing education. Prepares laboratory financial reports and conducts departmental meetings.

All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodations. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees of Mercy Health System are expected to comply with all federal, state and local regulations in addition to organized policy and procedures.

Position Details:

This is a full time Management position @ Mercy Cassville and Mercy Aurora.


Education: Bachelor of Science degree or an Associate Degree with 30 accredited hours of related sciences and 5 years clinical laboratory experience performing diagnostic clinical laboratory tests.
Experience: 5 years of clinical laboratory supervisory experience preferred.

Certifications: Certification or Registry as Medical Technologist/Clinical Technologist by a national certification agency.BLS Certification required within 90 days of hire.


Must be able to interpret, adapt and apply guidelines and policies. Must be able to communicate clearly and maintain effective working relationships with patients, public, and coworkers. Must be able to maintain accurate records and perform duties in an organized manner. Must have working knowledge of financial and accounting practices of the laboratory.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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5 Questions You Should Ask During the Interview


Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!