Clinic Triage Coordinator-RN - OB GYN

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Summary

JOB SUMMARY/PURPOSE
- Utilizes the triage process, to assist in assessing, planning, organizing, directing, coordinating and evaluating care provided for all patients in Samaritan OB/GYN under the direction of the practitioners and the manager. Assists staff in clinical training and direction. Provides assistance to Manager with all aspects of the clinic.
DEPARTMENT DESCRIPTION
- The Women's Health teams at Samaritan Health Services offer a full range of OB/GYN care including well-woman exams, contraception management, obstetric care, breast milk bank, infertility treatment, menopause and hormones, continence therapy, pelvic prolapse therapy and repair, treatment for uterine disorders, treatment for menstrual disorders, treatment for gynecologic cancers and gynecologic/urologic surgery.
EXPERIENCE/EDUCATION/QUALIFICATIONS
- Current unencumbered Oregon RN licensure required.
- Healthcare Provider BLS required.
- Experience in a medical office preferred.
KNOWLEDGE/SKILLS/ABILITIES
- Patient Care - Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice.
- Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
- Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
- Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
- Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
- Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.

PHYSICAL DEMANDS

Rarely
(1 - 10% of the time)

Occasionally
(11 - 33% of the time)

Frequently
(34 - 66% of the time)

Continually
(67 – 100% of the time)

WALK - INCLINE

LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs

LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs

SQUAT Repetitive

KNEEL (on knees)

REACH - Forward

REACH - Upward

SIT

STAND

WALK - LEVEL SURFACE

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

SQUAT Static (hold >30 sec)

BEND FORWARD at waist

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

MANUAL DEXTERITY Hands/wrists

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5 Questions You Should Ask During the Interview

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Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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