Certified Medical Assistant (CMA/RMA) - Digestive Health
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Overview
The Certified or Registered Medical Assistant plays a key role in keeping the practice running smoothly, providing both essential clinical support and administrative expertise. They partner closely with medical and nursing staff to guide patients through their visits, support examinations and treatments, and help create a seamless, patient‑centered experience.
Qualifications
- Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)
- Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT)
- Registered Medical Assistant (RMA) – American Allied Health (AAH)
- Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
- Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
- Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)
- Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)
- Basic Life Support (BLS) within 30 days – American Heart Association (AHA)
- Education requirement: High School Diploma or GED
Responsibilities
- Rooming patients and collecting chief complaint, family, social, surgical history, and completing medication reconciliation
- Conducting telephone communications with patients, families, pharmacies, and healthcare facilities
- Gathering and maintaining patient information via telephone per department policies
- Performing administrative tasks such as prior authorizations, appointment scheduling, benefits verification, and coordinating referrals/testing
- Completing office procedures per department competencies
- Performing procedures including breath tests, assisting with flexible sigmoidoscopy, HRA, rectal ultrasound, and glucose point‑of‑care testing
- Providing written instructions for procedures, medications, and follow‑up per provider direction
- Retrieving and providing condition‑specific education from approved sources per provider orders
- Administering medications per provider order
- Assisting with prescription refills per department protocols
- Calling medications into pharmacies, notifying patients of refills, and documenting in the EMR
- Performing MRI screening per protocol
- Generating result notes
- Initiating and performing breath tests
- Administering vaccines and injections
- Providing patient instructions
- Completing prior authorization processes
- Preparing charts for visits and procedures
- Assisting with minor procedures such as flexible sigmoidoscopy, rectal ultrasound, and high‑resolution anoscopy
- Performing and maintaining competency in high‑level disinfection and sterilization processes
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
5 Questions You Should Ask During the Interview
Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.
Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.
What does success look like in this role, and how is it measured?
Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.
Can you describe the team dynamic and the company culture?
Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.
What are the biggest challenges facing the person in this role right now?
Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.
How does the company support work-life balance and employee well-being??
Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.
These questions help you make an informed decision while also showing your professionalism and strategic thinking!
Location
Job Data
Company: Carle Health
Location: Urbana, IL
Posted: July 12, 2026
Category: Patient Care
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