Carle Health Logo Certified Medical Assistant (CMA/RMA) - Family Medicine On Windsor

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Overview

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.
Qualifications

  • Certifications: Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT)
  • Certifications: Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
  • Certifications: Registered Medical Assistant (RMA) (AMT) – American Medical Technologists (AMT)
  • Certifications: Basic Life Support (BLS) within 30 days – American Heart Association (AHA)
  • Certifications: Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)
  • Certifications: Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)
  • Certifications: Registered Medical Assistant (RMA) (ARMA) – American Registry of Medical Assistants (ARMA)
  • Certifications: Registered Medical Assistant (RMA) (AAH) – American Allied Health (AAH)
  • Education: High School Diploma/GED

Responsibilities

  • Rooms patients by collecting pertinent information regarding the patient’s chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for visits.
  • Completes necessary telephone communications with patients, families, pharmacies, and other healthcare facilities as directed.
  • Gathers and maintains patient information via telephone in accordance with department-specific processes and policies.
  • Performs administrative tasks including patient check-in/check-out, prior authorizations, appointment scheduling, benefits verification, and coordination of referrals and testing.
  • Completes office procedures as directed and according to department-specific competencies.
  • Performs procedures such as urine catheterizations, bladder scanning, suture or staple removal, cast application or removal, reading negative TB skin test results, and directing patients with potential positive TB screenings to nursing staff as appropriate.
  • Conducts diagnostic testing at the point of care.
  • Provides patients with written instructions regarding procedures, medications, and follow-up care at the direction of the provider.
  • Retrieves and provides condition-specific patient education materials from approved online, internal, or printed resources per provider direction and orders.
  • Administers medications according to provider orders.
  • Assists with prescription medication refills in accordance with department protocols.
  • Calls prescriptions into pharmacies, notifies patients of refills, and documents all actions within the EMR per provider orders.
  • Maintains department-specific competencies related to point-of-care testing, equipment handling, and specialty training.
  • Obtains patient vital signs and completes the rooming process.
  • Performs point-of-care (POC) testing.
  • Manages EMR in-basket tasks, including medication refills, relaying test results, responding to patient portal messages, and handling telephone communications.
  • Completes pre-visit orders and conducts pre-visit patient calls.
  • Orders medications and injections per provider verbal orders and administers injections as directed.


About Us

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Compensation and Benefits

The compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

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5 Questions You Should Ask During the Interview


Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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Location
Job Data

Company: Carle Health

Location: Urbana, IL

Posted: July 14, 2026

Category: Patient Care