Library Outreach Specialist

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Description

Danville Public Library is searching for an outgoing individual interested in promoting library services to the community through a variety of efforts including participating in partner events, hosting library programming outside of the building, and providing mobile services.

This position provides library and outreach services through programming and informational sessions at the library and in the community. Serves as liaison between the library and local organizations. Promotes library programs, services, and resources. Coordinates and participates in outreach events and community engagement activities. Assists individuals and groups in accessing library services outside the library.

The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

Implements the mobile services program throughout the community by distributing materials, hosting programs, attending community events, and working with community partners utilizing the library’s delivery vehicle.
Manages off-site services of mobile library program including technology assistance and circulation as well as necessary equipment.
Distributes materials through mobile delivery. Retrieves library materials from community partners and book drops. Selects materials for individual patrons and organizations.
Establish and maintain connections with underserved sectors of the community.
Gathers statistics and prepares reports regarding outreach programs and activities.

ADDITIONAL DUTIES

Provides circulation services, registers new patrons, and staffs the help desk on a consistent basis.
Performs additional duties as assigned.
Maintains inspection of the library vehicle and all associated documentation. Responsible for scheduling maintenance, maintaining fuel levels, general upkeep and cleanliness of library vehicle.

Education and Experience
Associate’s Degree, with knowledge of a specific vocational, administrative or technical nature, from a college, vocational or technical school; and one to two years of experience.

An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above

Certifications/Licenses

Valid Driver’s License with acceptable driving record according to City Criteria
College courses and workshops in reference areas

Job Knowledge
Intermediate knowledge to perform most work in normal situations. Comprehension of standard situations and includes knowledge of most of the significant aspects of the subject.

Reading
Intermediate: Ability to read papers, periodicals, journals, manuals, dictionaries, and thesauruses.

Writing
Intermediate: Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Math
Intermediate: Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement.

Communication Skills
Requires providing basic information to others outside direct reporting relationships on procedures or general policies. Contact may require the consideration of different points of view to reach understanding and gain cooperation and acceptance of ideas.

Independence and Decision-Making
Normally performs the duty assignment according to his or her own judgement, requesting supervisory assistance when necessary. Special projects are managed with little oversight, and assignments may be reviewed upon completion. Performance reviewed periodically.

Technical Skills
Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.

Fiscal Responsibilities
No budgetary/fiscal responsibility

Supervisory Responsibilities
No responsibility for direction or supervision of others.

PHYSICAL DEMANDS

Work requires medium physical effort, exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
Adequate vision, hearing and talking to use a computer, telephone and communicating effectively with others.
Frequent standing, walking, pushing/pulling, and fine dexterity.
Occasional sitting, lifting, carrying, reaching, handling, and bending.
Rare crawling, twisting, climbing, and balancing.

NON-PHYSICAL DEMANDS

Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
Regular and predictable attendance is expected.
May frequently experience time pressure, performing multiple tasks simultaneously, working closely with others as part of a team, tedious or exacting work, and noisy/distracting environment.
May occasionally experience frequent changes of tasks and irregular work schedule/overtime.
May occasionally experience emergency situations.

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE

Typically requires use of standard office equipment, including computer and related hardware and software; projector, microfilm reader and printer; and any other equipment as appropriate or required
Job requires frequent operation of library vehicle.

WORK ENVIRONMENT

The work environment includes the public library where the employee is not exposed to environmental hazards and occasional outside settings where there is frequent exposure to natural elements including, but not limited to, UV rays, extreme temperature, wetness/humidity, pollen, uneven terrains, etc.
The employee is expected to use appropriate protective equipment for the assigned task; and any other equipment as apparent or assigned.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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