Veterinary Receptionist
Quick Apply
Stateline Animal Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.
This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
Schedule
- Full-time position
- Flexible 5/8 or 4/10 schedule
- Monday-Friday with rotating Saturdays
Full-time benefits and compensation**:
- Compensation: $12-15 per hour, for each hour worked*
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
Minimum qualifications and skill set:
- 1+ years of client service experience
- Previous veterinary experience is highly desired
About Us
Stateline Animal Clinic has proudly served pets and families throughout North Mississippi and Southwest Tennessee for over 45 years. We are a full-service veterinary hospital providing compassionate, personalized care for dogs, cats, and pocket pets.
Our team values collaboration, communication, and a positive client experience. We work together to provide high-quality medicine while creating a supportive environment where team members can continue to learn and grow. If you're looking for a clinic where your skills are appreciated and your work truly makes an impact, we'd love to meet you!
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
5 Questions You Should Ask During the Interview
Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.
Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.
What does success look like in this role, and how is it measured?
Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.
Can you describe the team dynamic and the company culture?
Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.
What are the biggest challenges facing the person in this role right now?
Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.
How does the company support work-life balance and employee well-being??
Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.
These questions help you make an informed decision while also showing your professionalism and strategic thinking!
Location
Job Data
Company: Stateline Animal Clinic
Location: Southaven, MS
Posted: June 3, 2026
Category: Receptionist
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