Medical Front Desk Coordinator

Quick Apply

Join a mission-driven team bringing compassionate healthcare to all

This Jobot Job is hosted by: Giulia Saier
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $15 - $16 per hour

A bit about us:

Our client is a mission-driven nonprofit healthcare organization dedicated to providing accessible, high-quality services to underserved populations in Albuquerque. They believe every patient deserves compassionate, respectful care regardless of background or circumstance.

Our client is seeking a Medical Front Desk Coordinator to serve as the first point of contact for patients, visitors, and community members. This role ensures a welcoming environment while supporting the smooth operation of daily clinic activities. The ideal candidate will be patient-focused, detail-oriented, and thrive in a fast-paced medical setting.

Why join us?

Opportunity to contribute to a meaningful mission serving the Albuquerque community.
Supportive and collaborative team environment.
Competitive nonprofit pay and benefits package.
Professional development and training opportunities.

Job Details

Key Responsibilities:

Greet patients and visitors with warmth and professionalism.
Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out.
Verify insurance information and assist patients with registration paperwork.
Collect and process co-pays, donations, or sliding scale fees as applicable.
Maintain accurate patient records in the electronic medical record (EMR) system.
Coordinate with medical staff to ensure patient flow and timely care.
Provide information about clinic services, programs, and community resources.
Handle confidential patient information in compliance with HIPAA.
Support front office operations, including filing, scanning, and administrative tasks.

Qualifications:

High school diploma or equivalent required; some college or medical office coursework preferred.
Previous experience in a medical front desk, receptionist, or customer service role.
Strong communication and interpersonal skills with a focus on patient care.
Proficiency in Microsoft Office and experience with EMR systems (preferred).
Bilingual (English/Spanish) strongly preferred.
Ability to manage multiple priorities and work effectively in a team environment.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

_{Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy}
Apply Here

5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

Quick Apply