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Private-Held Niche Commercial Insurer Hiring a Program Manager to Lead Insurance Programs

This Jobot Job is hosted by: Caitlyn Hardy
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Salary: $100,000 - $125,000 per year

A bit about us:

A niche commercial insurer that partners with brokers to serve specialty business insurance needs with tailored solutions, supported by experienced management and reinsurance backing, is currently hiring a Program Manager for their Scottsdale, AZ or Manhattan, NY offices.

The Program Manager will drive the execution and success of insurance programs, partnering closely with MGAs to ensure strategic alignment, compliance, and strong performance. This role owns ongoing operations, program reviews, structural management, and cross-team collaboration to deliver seamless program execution.

Why join us?
Competitive health benefits
Retirement savings plans
Performance incentives
Professional development opportunities
PTO
401k

+ More!

Job Details

Responsibilities:
Lead onboarding, implementation, and ongoing management of insurance programs with MGAs
Build and maintain strong MGA relationships; monitor performance, compliance, and contractual adherence
Oversee program agreements, regulatory filings, rate approvals, and form development
Conduct quantitative and qualitative program reviews, including financial performance, risk assessment, and ROI analysis
Define program structures and coordinate cross-functionally with product, actuarial, underwriting, IT, and accounting teams
Track, analyze, and report program and claims performance to senior leadership, supporting audits and special projects as needed
Bachelor’s degree in Business, Insurance, Risk Management, or a related field (MBA a bonus).
5+ years of experience in insurance program management, MGA operations, or a related field.
Expertise in program implementation, regulatory compliance, and contract management.
Technical: Advanced Excel skills (charts, tables, formulas), accounting knowledge, and data analytics expertise.
Analytical: Strong quantitative and qualitative evaluation capabilities.
Excellent communication and organizational skills for cross-departmental collaboration.
Familiarity with statistical reporting, Schedule F penalties, and compliance standards.
Ability to manage complex data sets, contracts, and program-specific requirements.

Certifications (Preferred):
ARM (Associate in Risk Management)
CPCU (Chartered Property Casualty Underwriter)
PMP (Project Management Professional)

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

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What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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