Paychex Logo Inside Sales Consultant - Mid Market

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Overview

The Inside Sales Representative (ISR) outbound is responsible for managing and converting inbound leads into new business. This role owns the end-to-end sales cycle, from lead response and qualification through demonstration, closing, and onboarding. The ISR engages prospects via phone, email, and virtual channels, delivering consultative solutions while meeting or exceeding sales targets. Work in-person at the sales hub 5x per week.

Responsibilities

  • Own the full sales cycle for mid-market outbound leads from qualification through close
  • Respond quickly to inbound inquiries and conduct structured discovery to identify customer needs
  • Deliver tailored virtual presentations and product demos to decision-makers
  • Apply consultative selling to position solutions and drive value-based conversations
  • Manage a consistent pipeline, including opportunity progression, forecasting, and CRM updates
  • Meet or exceed revenue targets, conversion rates, and sales activity expectations
  • Collaborate with implementation and service teams to ensure smooth client onboarding
  • Project a positive image to clients and the community.

Qualifications

  • H.S. Diploma - Required
  • Bachelor's Degree - Preferred
  • 1 year of experience in or related sales experience - Preferred.
  • 2 years of experience in sales/selling

Compensation

In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $55,000 - $110,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Values

  • Act with uncompromising integrity.

  • Provide outstanding service and build trusted relationships.

  • Drive innovation in our products and services and continually improve our processes.

  • Work in partnership and support each other.

  • Be personally accountable and deliver on commitments.

  • Treat each other with respect and dignity.

What's in it for you?

  • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

  • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

  • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

  • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

  • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about

Not sure if you meet every requirement?

We know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.


Equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

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5 Questions You Should Ask During the Interview


Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!