Senior Product Quality & Root Cause Engineer

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What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

Job Purpose

The Engineer responsible for investigating market failures to determine root cause, coordinating countermeasures with the responsible areas (including testing and verification), and driving improvement activities (implementation and effectiveness monitoring) in order to accurately report to management to improve specified metrics (warranty ratio, claim rate).

Q-Theme LPL:

Activity: Lead or support complex market quality investigations of issues as a leader of a cross functional analysis team to identify root cause and countermeasures of market issues. Preparation and follow through of market treatment as required.
Control Item: Closure timing of Q theme vs closure targets

QIC Investigation

Activity: Actively support with AH-SCM departments to troubleshoot and identify root cause for market issues, then support countermeasure creation and application.
Control item: Closure timing of QIC vs closure targets

Model Market Watch

Activity: monitor the market of assigned models daily as part of the market monitoring team with a focus on providing technical perspective in order to prioritize issues. Collaborate within the market monitor team to select issues to be promoted for resolution by the Technical Analysis unit. Participate in daily quality priority meeting sharing concise summaries of priority issues that clearly illustrate the background of severity of the selected issues as needed.
Control item: Active participation in daily activity with an emphasis on providing technical support to clarify potential issues.

Technical Analysis Unit Growth

Activity: Collaborate to improve the processes and procedures for the Technical Analysis team as part of AHM QC Division. Correlate best practices and know how with unit head to implement the best approach to achieve improvement & growth.
Control item: Documented processes for analysis activity and PDCA reflections for applied improvements to increase unit efficiency.

Key Accountabilities

Warranty parts investigation (occurrence cause, root cause, CM, effectiveness)
Top management document and technical reports preparation and presentation
Bi-Weekly Honda Motor Service meeting contributions
Regional weekly QIC update meeting organization preparation and presentation

Qualifications, Experience, and Skills

Minimum Educational Qualifications

BS Electrical Engineering/Electrical Engineering Technology in related field OR
Demonstratable skill from experience in quality and/or product engineering

Minimum Experience

5+ years in manufacturing or quality related responsibility. Fundamental understanding of engineering and business concepts is expected.
Other Job-Specific Skills
Strong presentation skills, ability to present complex concepts simply
Strong written and verbal communication Skills
Mechanical aptitude, with a focus on root cause analysis.
Ability to work independently while managing multiple projects
Drawing interpretation (reading, making, and understanding drawing intentions)
GD&T Understanding
MS Suite (5 years), Solidworks (CSWA or equivalent)
Mechanical/Electrical aptitude to diagnose problems and assess test results

What differentiates Honda and make us an employer of choice?

Total Rewards:

Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Paid Overtime
Regional Bonus (when applicable)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)

Career Growth:

Advancement Opportunities
Career Mobility
Education Reimbursement for Continued Learning
Training and Development programs

Additional Offerings:

Tuition Assistance & Student Loan Repayment
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Wellbeing Program
Community Service and Engagement Programs
Product Programs

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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5 Questions You Should Ask During the Interview

Here are 5 questions we think you could ask during your interview. Use them as a guide to help you write your own questions.

Remember: Always have at least 5 questions prepared for the interview. If you do not, you run the risk of looking unprepared.

What does success look like in this role, and how is it measured?

Why ask this? You want to ensure you have a clear understanding of expectations before accepting the role. Knowing how success is measured helps you hit the ground running and avoid surprises about performance evaluations. It also signals to the employer that you're results-driven.

Can you describe the team dynamic and the company culture?

Why ask this? Skills and experience matter, but if the work environment isn’t a good fit, you won’t be happy or productive. This question helps you gauge whether the company values collaboration, how teams interact, and whether the culture aligns with your work style and values.

What are the biggest challenges facing the person in this role right now?

Why ask this? Every job has challenges, and it’s better to know them upfront. This helps you assess whether the role is a good fit for your strengths and whether the company is realistic about its expectations. If they hesitate to answer, it could be a red flag.

How does the company support work-life balance and employee well-being??

Why ask this? Burnout is real, and some companies expect employees to sacrifice personal time for the job. By asking this, you’ll get a sense of how they value work-life balance, flexibility, and well-being—things that are crucial for job satisfaction and long-term success.

These questions help you make an informed decision while also showing your professionalism and strategic thinking!

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